Hiray Foods

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Privacy Policy

Effective Date: January 2026

At HIRAY Foods, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, or interact with our services.

By using our website or services, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Delivery or billing address

  • Payment information

  • Order history

Automatically Collected Information

  • IP address

  • Device type and browser

  • Pages visited on our website

  • Cookies and usage data


2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate order updates and customer support

  • Improve our website, services, and menu offerings

  • Send promotional messages if you opt in

  • Detect fraud and maintain platform security

  • Meet legal and regulatory requirements

We do not sell your personal information.


3. Payment Security

Payments are processed through secure third-party payment providers. HIRAY Foods does not store your full credit or debit card details. All transactions follow industry security standards.


4. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Understand customer behaviour

  • Enhance your browsing experience

You can disable cookies in your browser settings, although some features may not function properly.


5. Sharing Your Information

We may share limited information with trusted third parties only when necessary, including:

  • Payment processors

  • Delivery partners

  • Website hosting providers

  • Legal authorities if required by law

These partners are required to keep your information confidential.


6. Data Retention

We keep your personal information only as long as needed to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements


7. Your Rights and Choices

You have the right to:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, contact us using the details below.


8. Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no online platform can guarantee complete security.


9. Children’s Privacy

HIRAY Foods does not knowingly collect personal information from children under 13 years old. If we discover such data, we will delete it promptly.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page, and continued use of our services means acceptance of the revised policy.


12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

HIRAY Foods
Phone: +1 232 456 8290
Location: Texas, USA

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